{"id":4548,"date":"2020-09-29T19:27:23","date_gmt":"2020-09-29T19:27:23","guid":{"rendered":"https:\/\/opticomtech.com\/garantie\/"},"modified":"2023-02-14T19:45:03","modified_gmt":"2023-02-14T19:45:03","slug":"garantie","status":"publish","type":"page","link":"https:\/\/opticomtech.com\/fr\/garantie\/","title":{"rendered":"Garantie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4548\" class=\"elementor elementor-4548 elementor-1138\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-09da30c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"09da30c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f9be57a\" data-id=\"f9be57a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83170ca elementor-widget elementor-widget-text-editor\" data-id=\"83170ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>GARANTIE DU PRODUIT<\/strong><br \/>Opticom r\u00e9parera ou remplacera, sans frais, toute marchandise prouv\u00e9e d\u00e9fectueuse au niveau du mat\u00e9riel ou de la fabrication pendant une p\u00e9riode d&rsquo;un (1) an apr\u00e8s la date d&rsquo;exp\u00e9dition. Toutes les pi\u00e8ces de rechange et les r\u00e9parations effectu\u00e9es sous garantie seront en outre garanties pendant 90 jours \u00e0 compter de la date d&rsquo;exp\u00e9dition.<\/p>\n<p><strong>Exceptions \u00e0 la garantie :<\/strong><\/p>\n<p>P\u00e9riode de garantie de 2 ans : Cam\u00e9ras de la s\u00e9rie CC03 et cam\u00e9ras de la s\u00e9rie CC-04 3 ans<\/p>\n<p>P\u00e9riode de garantie : Cam\u00e9ras des s\u00e9ries CC02 et CC02-TVI<\/p>\n<p><strong>Informations sur la garantie :<\/strong><br \/>Tous les produits n\u00e9cessitant une r\u00e9paration sous garantie doivent \u00eatre envoy\u00e9s en port pay\u00e9 \u00e0 un centre de r\u00e9paration d\u00e9sign\u00e9 par Opticom. Les dommages dus \u00e0 une mauvaise utilisation, \u00e0 une modification ou \u00e0 un accident ne sont pas couverts par cette garantie. Opticom n&rsquo;assume aucun risque ou responsabilit\u00e9 pour les dommages ou pertes r\u00e9sultant de l&rsquo;utilisation ou de l&rsquo;application sp\u00e9cifique de ses produits.<\/p>\n<p>Si un service est n\u00e9cessaire, un RMA doit \u00eatre obtenu en contactant Opticom au 1-800-578-1853 ou 1-855- 569-3240.<\/p>\n<p>Les informations suivantes doivent \u00eatre fournies :<\/p>\n<ul>\n<li>Mod\u00e8le et num\u00e9ro de s\u00e9rie du produit.<\/li>\n<li>Date d&rsquo;exp\u00e9dition originale, num\u00e9ro de P.O., num\u00e9ro de commande de vente ou num\u00e9ro de facture Opticom.<\/li>\n<li>D\u00e9tails du d\u00e9faut ou du probl\u00e8me.<\/li>\n<\/ul>\n<p>En cas de litige concernant la garantie d&rsquo;un produit qui ne rel\u00e8ve pas des conditions de garantie \u00e9nonc\u00e9es ci-dessus, veuillez joindre une explication \u00e9crite au produit lors de son retour.<\/p>\n<p>Les marchandises retourn\u00e9es pour r\u00e9paration doivent \u00eatre clairement identifi\u00e9es avec le num\u00e9ro RMA attribu\u00e9 et le fret doit \u00eatre pr\u00e9pay\u00e9. La m\u00e9thode d&rsquo;exp\u00e9dition de retour sera la m\u00eame ou \u00e9gale \u00e0 la m\u00e9thode par laquelle l&rsquo;article a \u00e9t\u00e9 re\u00e7u par Opticom.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>GARANTIE DU PRODUITOpticom r\u00e9parera ou remplacera, sans frais, toute marchandise prouv\u00e9e d\u00e9fectueuse au niveau du mat\u00e9riel ou de la fabrication pendant une p\u00e9riode d&rsquo;un (1) an apr\u00e8s la date d&rsquo;exp\u00e9dition. Toutes les pi\u00e8ces de rechange et les r\u00e9parations effectu\u00e9es sous garantie seront en outre garanties pendant 90 jours \u00e0 compter de la date d&rsquo;exp\u00e9dition. Exceptions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4548","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garantie - Opticom Technologies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/opticomtech.com\/fr\/?page_id=4548\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie - Opticom Technologies\" \/>\n<meta property=\"og:description\" content=\"GARANTIE DU PRODUITOpticom r\u00e9parera ou remplacera, sans frais, toute marchandise prouv\u00e9e d\u00e9fectueuse au niveau du mat\u00e9riel ou de la fabrication pendant une p\u00e9riode d&rsquo;un (1) an apr\u00e8s la date d&rsquo;exp\u00e9dition. Toutes les pi\u00e8ces de rechange et les r\u00e9parations effectu\u00e9es sous garantie seront en outre garanties pendant 90 jours \u00e0 compter de la date d&rsquo;exp\u00e9dition. Exceptions [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/opticomtech.com\/fr\/?page_id=4548\" \/>\n<meta property=\"og:site_name\" content=\"Opticom Technologies\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-14T19:45:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/opticomtech.com\\\/fr\\\/?page_id=4548\",\"url\":\"https:\\\/\\\/opticomtech.com\\\/fr\\\/?page_id=4548\",\"name\":\"Garantie - Opticom Technologies\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/opticomtech.com\\\/#website\"},\"datePublished\":\"2020-09-29T19:27:23+00:00\",\"dateModified\":\"2023-02-14T19:45:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/opticomtech.com\\\/fr\\\/?page_id=4548#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/opticomtech.com\\\/fr\\\/?page_id=4548\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/opticomtech.com\\\/fr\\\/?page_id=4548#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/opticomtech.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garantie\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/opticomtech.com\\\/#website\",\"url\":\"https:\\\/\\\/opticomtech.com\\\/\",\"name\":\"Opticom Technologies\",\"description\":\"Industrial CCTV Specialists - Providing a Complete Line of Video Surveillance Products.\",\"publisher\":{\"@id\":\"https:\\\/\\\/opticomtech.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/opticomtech.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/opticomtech.com\\\/#organization\",\"name\":\"Opticom Technologies\",\"url\":\"https:\\\/\\\/opticomtech.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/opticomtech.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/opticomtech.com\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/cropped-opticom_logo_2020-silver.png\",\"contentUrl\":\"https:\\\/\\\/opticomtech.com\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/cropped-opticom_logo_2020-silver.png\",\"width\":441,\"height\":144,\"caption\":\"Opticom Technologies\"},\"image\":{\"@id\":\"https:\\\/\\\/opticomtech.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Garantie - Opticom Technologies","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/opticomtech.com\/fr\/?page_id=4548","og_locale":"fr_FR","og_type":"article","og_title":"Garantie - Opticom Technologies","og_description":"GARANTIE DU PRODUITOpticom r\u00e9parera ou remplacera, sans frais, toute marchandise prouv\u00e9e d\u00e9fectueuse au niveau du mat\u00e9riel ou de la fabrication pendant une p\u00e9riode d&rsquo;un (1) an apr\u00e8s la date d&rsquo;exp\u00e9dition. Toutes les pi\u00e8ces de rechange et les r\u00e9parations effectu\u00e9es sous garantie seront en outre garanties pendant 90 jours \u00e0 compter de la date d&rsquo;exp\u00e9dition. 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