Opticom Tech’s Global Sales Manager, Heidi Schmidt, wrote an editorial for Processing Magazine: “Designing effective remote monitoring systems for process manufacturing operations.”
Here’s an excerpt:
Processing facility monitoring is no longer confined to a single control room. Corporate offices may be hundreds of miles away, supervisors split time across multiple sites and maintenance specialists and equipment vendors increasingly support multiple plants across their region.
As operations have become more distributed, expectations around visibility have changed. When something goes wrong — or when performance needs to be evaluated — waiting for the right person to be physically present is often no longer practical. This shift is turning remote video monitoring into a foundational operational tool.
Remote monitoring goes beyond watching a live feed. When designed well, it supports faster decision-making, better troubleshooting, improved quality control and more efficient collaboration between internal teams and external partners. When designed poorly, it becomes underused, unreliable or restricted to a narrow set of users — an expensive data storage project.
Understanding what makes remote monitoring effective in processing environments allows facilities to adapt to the new distributed workforce trends.



